Delete Your Account
This page explains how to delete your Ora account and the data associated with it. Ora is published by webLuthier, LLC.
You may not need an account at all
Ora does not require an account. If you have never signed in, your prayer list exists only on your device and is removed completely when you delete the app. There is nothing for us to delete.
1. Request deletion
You do not need to install or reinstall Ora to delete your account. Email us and we will delete the account and its associated data:
Email: [email protected]
Use the subject line “Ora account deletion request” and send the message from the email address associated with your Ora account, or include that address in the message so we can identify the account.
We confirm every request by reply and complete deletion within 30 days.
2. Removing the app
Uninstalling Ora removes the copy of your prayer list stored on that device. If you have signed in, uninstalling alone does not delete the account on our servers. Use the email request above.
3. What is deleted
When your account is deleted, we delete or anonymize the following:
- Your account record: the identifier provided by your sign-in method and, where applicable, your email address.
- Your prayer items: titles, categories, details, notes, and their status (included, answered, archived). This content is encrypted on your device before it is stored, and it is removed from our systems.
- Your app settings and activity: alarm and reminder schedules, session lengths, alarm sounds, haptic and appearance preferences.
- Your Prayer Time history: dates, durations, number of items prayed, and whether a session was completed or ended early.
- Support communications you have sent us, unless we are required to retain them.
4. What is retained, and for how long
- Deletion window: personal data is deleted or anonymized within 30 days of your request.
- Subscription and transaction records: purchase records required by Google or Apple for legal, tax, and audit purposes may be retained for up to 7 years. These records do not contain your prayer content.
- Backups: residual copies in encrypted backups are purged on the normal backup rotation.
Deleting your Ora account does not cancel a Google Play subscription. Manage or cancel Ora Plus in the Google Play Store under Payments & subscriptions → Subscriptions.
5. Deleting your data without deleting your account
You do not have to delete your account to remove your data:
- In the app: delete any prayer item from your prayer list. The deletion is applied on our servers at the next sync. You can also clear your Prayer Time history from Settings.
- By email: write to [email protected] with the subject “Ora data deletion request” and tell us which data you want removed, for example your prayer items, your Prayer Time history, or your app settings. Your account stays active.
Requested data is deleted within 30 days. Subscription and transaction records required by Google or Apple for legal, tax, and audit purposes may be retained for up to 7 years; these contain no prayer content.
6. Questions
For anything else about your data, see our Privacy Policy or contact us:
- webLuthier, LLC
- Email: [email protected]
- Website: oraapp.link